Simple pricing.
Buy your tags once. The dashboard is free for as long as you use it. Add Pro when you want more regulars.
The tags
One-off price. Free UK delivery.
The software
Free
£0
Included with every tag.
- Star rating screen for customers
- Happy customers sent to your Google reviews
- Reward codes for customers who leave their email
- This week's taps, ratings and reviews
- Your Tapnelo tags, linked and editable
Pro
£49a month
14-day free trial, cancel any time. Or get 3 months for £49 when you buy tags, and save £98.
- Everything in Free
- Private feedback inbox, with contact details
- Full customer list, with export
- Send offers by email in two clicks
- Receipt and table QR codes
- 12-week trends and rating breakdown
- Reward code history
- No Tapnelo branding on your pages
Pro pays for itself.
Bringing back a customer you already have is usually cheaper than finding a new one. Pro is built for that.
2 return visits a month
If a customer spends £25 a visit, two extra visits a month cover Pro at £49. Every one after that is profit.
Bain & Company found a 5% rise in customer retention lifted profits by more than 25% in financial services. Small gains in loyalty add up fast.
- 5–9%more revenue for each extra star on Yelp, for independent restaurants.Michael Luca, Harvard Business School, 2011
- 270%more likely to buy when there are five reviews instead of none.Spiegel Research Center, Northwestern University, 2017
- 96%of consumers read online reviews of local businesses. Only 4% never do.BrightLocal Local Consumer Review Survey, 2025
Billing questions.
What do I get for free?
The star rating screen, happy customers sent to Google, reward codes for customers, and this week's numbers. Free stays free.
What does Pro add?
Your private feedback inbox, your full customer list with export, offers by email, receipt and table QR codes, 12-week trends, and no Tapnelo branding. It's £49 a month.
Is there a free trial?
Yes. Pro comes with a 14-day free trial, and you can cancel any time before it ends.
What is the 3-month Pro deal?
Add it when you buy tags: 3 months of Pro for £49 instead of £147, so you save £98. Your 3 months start when you activate Pro in your dashboard. After that it's £49 a month if you keep it, and you can cancel any time.
What happens if I stop paying for Pro?
Your tags keep working and you keep every free feature. Pro features lock again and nothing is deleted.
Can I put a review QR on my receipts?
Yes, with Pro. You get a receipt QR code with its own link, so you can see how many reviews your receipts bring in.
How do I pay?
By card, Apple Pay or Google Pay through Stripe. We never see your card details.
Your next review is one tap away.
Free UK delivery. Free dashboard with every tag. Add 3 months of Pro for £49.